Platform and Systems Specialist

5 days ago


Brisbane, Queensland, Australia beBeeCustomerCentric Full time $90,000 - $110,000

About the Role

The role of a Platform and Systems Specialist involves collaboration with stakeholders to provide efficient support for systems and platforms. This position requires strong communication, stakeholder management, and problem-solving skills.

Key Responsibilities:

  • Minimum 2 years of experience working with contact centre systems and platforms.
  • Mentor and train team members on system use, processes, and methodologies.
  • Excellent time management, ITIL framework understanding, and finance sector experience are desirable.
  • A responsive, resilient, and persistent customer-centric approach is essential.

What's in it for you?

This role offers opportunities to make an impact by influencing culture and practices. You will enjoy a flexible, supportive work environment and diverse benefits. The company also offers opportunities for growth and recognition.



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