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Department Lead

1 month ago

Brisbane, Queensland, Australia Sephora Full time
Job Overview

Sephora is seeking an experienced Department Manager to join our Mount Gravatt team as a Senior Beauty Advisor on a Full-Time (38hr) basis.

Company Overview

We believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

Join Sephora, a leading global beauty retailer, and be part of our Management team.

About This Role

You will play a key role in:

  • Being the role model to your team by showcasing the Sephora experience to customers through embodying Sephoras DNA of delivering a curated, innovative prestige beauty experience.
  • Driving a selling culture to exceed KPIs and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
  • Utilising and interpreting reporting data to support with operational decisions by working closely with the Store Manager, Assistant Store Manager and fellow team of Senior Beauty Advisors.
  • Facilitating open communication with your team by providing effective feedback and consistent communication with the Management team.
  • Serving as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions.

In this role, you will have the opportunity to work across all our categories from beauty, skincare, haircare, and wellness; as well as store functions of sales, management, and back-of-house operations.

Your Responsibilities

You'll play a key role in:

  • Supporting the Store Manager and Assistant Store Manager in leading the store team in a fast-paced and exciting retail environment.
  • Leading by example and driving a culture of excellence in customer service and sales.
  • Coaching and developing your team to achieve individual and team targets.
  • Working closely with the buying team to maintain stock levels and ensure visual merchandising standards are met.
Requirements

To be successful in this role, you'll need:

  • A strong passion for the beauty industry and a desire to learn and stay up-to-date on the latest trends and products.
  • Previous retail management experience, preferably in a similar environment.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • A strong focus on results, with a track record of achieving sales targets and exceeding expectations.
What We Offer

We offer a competitive salary package, including:

$29.04 per hour + Super + Commission + Weekend & Public Holiday loading

We're proud to be an equal opportunity workplace for all.