
Technical Customer Service Lead
1 day ago
This pivotal leadership role is designed for a hands-on manager who thrives in a technical, trade-focused environment.
The ideal candidate will oversee the entire customer journey, from initial inquiry to post-sales support, ensuring every interaction reinforces our client's reputation for excellence and expertise.
Key responsibilities include leading a team of customer service specialists, fostering a culture of high performance and continuous improvement, and providing daily direction and coaching to ensure the team is equipped to handle complex technical inquiries.
- Mentor and motivate a team dedicated to providing exceptional service to a knowledgeable B2B clientele.
- Develop and implement customer service procedures, SLAs, and performance metrics that drive results.
- At least 1+ years of experience in a customer service management or team leadership role, preferably within the automotive, trade, or a related technical industry.
- Proven track record of developing and implementing effective customer service strategies.
- Exceptional communication and interpersonal skills, with the ability to build rapport with clients and liaise effectively with internal technical staff.
This role has a significant impact on our client's reputation and customer satisfaction. The ideal candidate will be passionate about delivering exceptional service and driving business results.
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Technical Customer Service Lead
11 hours ago
Brisbane, Queensland, Australia beBeeLeadership Full time $76,515 - $78,000Customer Service ManagerWe are seeking a seasoned professional to lead and elevate our customer service operations. This pivotal leadership role is designed for a hands-on manager who thrives in a technical, trade-focused environment.Key Responsibilities:Lead, mentor, and motivate a team of customer service specialists, fostering a culture of high...
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Technical Customer Service Lead
5 days ago
Brisbane, Queensland, Australia beBeeCustomer Full timeJob OverviewThe role of a Customer Service Manager is pivotal in elevating our client's customer service operations. This leadership position requires an experienced and dynamic professional to oversee the entire customer journey, from initial inquiry to post-sales support.About the PositionThis key leadership role involves leading a team dedicated to...
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Technical Customer Service Lead
1 day ago
Brisbane, Queensland, Australia beBeeLeadership Full time $76,515 - $78,000Customer Service Manager RoleWe are seeking an experienced and dynamic customer service manager to join our organization. This pivotal leadership role requires a hands-on professional who thrives in a technical environment.Key Responsibilities:Lead, mentor, and motivate a team of customer service specialists, fostering a culture of high performance,...
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Technical Customer Service Team Lead
6 days ago
Brisbane, Queensland, Australia beBeeCustomerService Full timeCustomer Service PositionThis is a pivotal leadership role designed for a hands-on manager who thrives in a technical, trade-focused environment. The successful candidate will be responsible for overseeing the entire customer journey, from initial inquiry to post-sales support.The ideal candidate will have a proven track record of developing and implementing...
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Lead Technical Customer Service Professional
3 days ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,000Senior Travel Consultant JobWe are seeking an experienced and dynamic customer service professional to lead and elevate our client's customer service operations. This is a pivotal leadership role designed for a hands-on manager who thrives in a technical environment.
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Customer Service Manager: Technical Operations Lead
10 hours ago
Brisbane, Queensland, Australia beBeeLeadership Full time $76,515 - $78,000Customer Service LeaderWe are seeking a seasoned leader to oversee our customer service operations and drive exceptional results.This pivotal role is designed for hands-on managers who thrive in fast-paced, technical environments.You will be responsible for leading the entire customer journey, from initial inquiry to post-sales support, ensuring every...
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Technical Customer Service Director
3 days ago
Brisbane, Queensland, Australia beBeeLeadership Full time $76,515 - $78,000Customer Service Manager JobWe are seeking a professional to lead our customer service operations.This is a hands-on leadership role that focuses on managing the entire customer journey for a knowledgeable clientele in a technical industry.About the RoleYou will be responsible for leading a team dedicated to exceptional service, combining people leadership,...
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Customer Service Lead
2 days ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,000Customer Service ReviewerWe are seeking an experienced and dynamic professional to lead and elevate our customer service operations. This pivotal leadership role is designed for a hands-on manager who thrives in a technical, trade-focused environment.The ideal candidate will oversee the entire customer journey, from initial inquiry to post-sales support,...
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Technical Customer Experience Lead
13 hours ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,000Customer Service Leadership OpportunityA dynamic leadership role is available for an experienced Customer Service Manager to elevate the customer service experience and drive operational efficiency.This is a hands-on management position that thrives in a technical environment, overseeing the entire customer journey from initial inquiry to post-sales...
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Technical Customer Service Manager
3 days ago
Brisbane, Queensland, Australia beBeeLeadership Full time $76,515 - $78,000Customer Service Leadership OpportunityThis role is a pivotal leadership position designed for an experienced and dynamic leader who thrives in a technical environment.The successful candidate will be responsible for overseeing the customer service journey, from initial inquiry to post-sales support, ensuring every interaction reinforces our client's...