Audience Experience Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $85,000 - $105,000
Job Opportunity

The Front of House Manager plays a vital role in delivering exceptional audience experiences and maintaining public safety at our concert hall.

This position ensures seamless event execution through active operational leadership of a team of casual staff during performances. The manager leads the team at show time on evenings and weekends as required.

To elevate the audience experience and deliver outstanding service, we seek an experienced leader with strong interpersonal, leadership, diplomacy, customer service and communication skills.

  • Able to problem solve and lead calmly under pressure
  • Excellent leadership and people management skills
  • Experience managing real-time customer interface and a large casual workforce
  • Proven administration, rostering, people management and reporting skills

The ideal candidate will be able to work to a variable roster, including regular evening and weekend shifts, and possess current NSW Responsible Service of Alcohol (RSA) competency card and First Aid Certificate.

We offer a unique opportunity to contribute to making our concert hall a performing arts centre renowned for its inclusive contemporary and classical music programming, elevated audience experience, and world-class acoustics.

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