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Director, Strategy and Practice Quality

2 months ago

Brisbane, Queensland, Australia The State of Queensland Full time

Job Summary

The State of Queensland is seeking a highly skilled and experienced Director to lead the Strategy and Practice Quality business unit. This senior leadership role is responsible for overseeing multiple program areas and developing, leading, and implementing strategic and operational service delivery priorities across the organisation.

Key Responsibilities

  • Provide strategic leadership and direction to the Strategy and Practice Quality business unit, including:
  • Developing and implementing strategic policies and procedures.
  • Leading the development and implementation of complaints management strategies.
  • Driving practice quality and practice development, including culturally appropriate and sensitive practice.
  • Providing advocacy to uphold National Standards for Public Guardianship.
  • Responding to relevant Disability Royal Commission recommendations.
Provide strategic leadership as a member of the senior leadership team.Use data and quality reviews to inform and drive improvements to practice quality and advocacy.Provide high-level advice to the Deputy Public Guardians and the Public Guardian on matters relating to OPG operations.Drive a continuous improvement culture to ensure OPG services centre the voices of the people we serve.Lead a strong client service focus in all activities, establishing collaborative partnerships with internal and external stakeholders.Lead the business unit in work planning, staff development, team management, and communication to ensure efficient and effective deployment of staff and resources.

Requirements

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you have read the documents below before applying.

  • Applicant Information Package
  • Role Description