Director of Operations

1 week ago

Brisbane, Queensland, Australia Minor Hotels Full time
Job Title: Director of Operations - Strategy and New Ventures

We are seeking a seasoned Director of Operations to join our leadership team at Minor Hotels. This strategic role will work closely with our Directors of Operations and Cluster General Managers to lead the development and execution of initiatives that drive operational efficiency and excellence across our hotel portfolio.

Key Responsibilities:
  • Lead the development and execution of strategic objectives, ensuring alignment with overall business goals and customer satisfaction.
  • Collaborate with senior leadership to address key organisational and operational challenges, recommending strategic solutions that enhance long-term business performance.
  • Evaluate and redesign systems and structures at a strategic level to increase efficiency and organisational effectiveness.
  • Engage with senior management and staff to review current operations, identify inefficiencies, and drive transformative changes that enhance workflow and resource management.
  • Provide high-level guidance on organisational structuring, process improvements, and system enhancements to maximise efficiency.
  • Oversee the analysis of workflows, organisational structures, and job functions, preparing comprehensive reports and strategic proposals to improve operational performance.
  • Develop and present strategic recommendations for procedural revisions, structuring, and optimised resource allocation, focusing on scalability for new properties in the pipeline.
  • Partner with Directors of Operations to develop and implement procedures for new property acquisitions, ensuring the seamless integration of operational standards and efficiencies into new properties.
  • Take a lead role in driving the implementation of approved recommendations, managing change initiatives, issuing revised procedural guidelines, and ensuring organisational alignment.
  • Continuously monitor operational performance, advising senior leadership on deviations from standards and identifying further opportunities for efficiency and growth, particularly in relation to property expansion.
Requirements:
  • Extensive experience in a senior leadership role focused on business strategy, operational improvement, and organisational development.
  • Proven track record of leading complex organisational change initiatives and driving efficiency across large-scale operations, particularly within acquisitions or business expansion.
  • Strong strategic thinking skills with the ability to align operational changes with long-term business goals.
  • Exceptional communication and leadership skills, with experience influencing and working closely with executive leadership teams.
  • Ability to manage multiple priorities, lead large-scale projects, and inspire change across the organisation.
What We Offer:
  • 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand.
  • Access to Minor Hotels ANZ paid parental leave benefits.
  • 20% team member's friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand.
  • Additional paid leave including Birthday and Study leave.
  • Educational Financial support may be available to those who undertake development relevant to the company's business requirements.
  • NIB Insurance discounts.
  • Discount savings and cash back from over 400 popular retailers in Australia and New Zealand.
  • Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and Red Balloon).
  • Discount on Furniture.
  • 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe.
  • Wellbeing programs with Uprise (EAP).
  • Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults.

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