Business Process Optimization Specialist
1 day ago
This is a proactive and detail-oriented role that plays a key part in driving business process changes to enhance operational efficiency and deliver value across the business.
The ideal candidate will have experience in identifying gaps and improvement opportunities, as well as collaborating with stakeholders to understand, capture and prioritise key process issues within the business.
- Document current processes for identified areas.
- Identify gaps and improvement opportunities.
- Complete analysis for each selected area investigated and present recommendations to stakeholders.
- Develop future state process maps that capture the target state.
- Support implementation by translating required business changes into clear requirements.
Requirements:
- 5–7 years of experience in business process engineering and process improvement.
- Strong skills in End-to-End process mapping and business process improvement.
- Ability to plan and manage the delivery of process changes.
- Familiarity with project management methodologies (Agile, Waterfall) and tools (e.g., MS Visio, Jira, MS Project).
- Excellent communication, stakeholder engagement, and problem-solving skills.
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