Claims Consultant
5 hours ago
Role Overview
We are seeking a Claims Consultant to join our organization. As a Claims Consultant, you will play a critical role in restoring customers' lives after they experience loss or damage to their properties.
About Our Culture
We value our people and hire for attitude and train for skill. We offer a supportive and positive work environment that encourages employees to develop their skills and expertise.
The Position
You will be responsible for managing and completing site inspections, ascertaining the cause and extent of damage, appointing trades/specialists, and providing a seamless end-to-end claims experience for customers.
Key Requirements
- Deliver professional and excellent service when completing site assessments
- Proactively communicate clear and accurate advice, solutions, timeframes, and claim progress to all stakeholders
- Clearly document all decisions made and reasons, including ownership details, reserve changes, and acceptance/rejection of claims
What We Offer
- A competitive salary
- An opportunity for an annual performance bonus
- A car allowance
- Laptop and company phone
- Many other benefits
About You
You will be a calm and confident operator with excellent communication skills, a problem-solving approach, and a growth mindset. You will be able to mentor and support peers to improve the overall service we provide to valued clients.
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