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Delivery Manager
2 months ago
We are seeking an experienced Delivery Manager to join our Commercial and Industrial Customers (C&I) Energy Solutions Team at AGL Energy. As a key member of our team, you will be responsible for ensuring the successful delivery of all Commercial and Industrial Energy Solutions projects, creating profitability for the business and exceptional customer experiences.
Key Responsibilities- Allocating project work to individuals within your team and ensuring expectations for realistic project delivery times are set, and agreed deadlines are met.
- Critically analysing project schedules, budgets, customer expectations and reporting on delivery.
- Maintaining proactive relationships with all customers assigned to the squad to provide all customers with an exceptional customer experience and facilitating feedback from customers to continuously improve delivery processes and drive exceptional customer experience.
- Drawing from best practice Project Management thinking and industry trends to continuously improve process and capability across project teams and Energy Solutions through established continuous improvement processes, supporting the Delivery Standards Lead by developing and maintaining Project Management standards and ensuring they are adopted by the team.
- Mentoring and motivating your team to drive high performance in day-to-day project delivery, proposal development, and estimating activities and inspiring, engaging and leading a multi-disciplinary team, building a culture of teamwork and cross-functional collaboration.
- Ensuring corrective or improvement actions arising from incident investigations or proactive HSE activities are closed out within the agreed timeframes and supporting the HSE function in the delivery of initiatives designed to uplift safety outcomes.
- Bachelor's degree in Project Management, Engineering or a related discipline as well as experience in senior project delivery or project engineering roles where you have already acted as a leader or mentor.
- Extremely strong stakeholder management capability, including demonstrated customer focus and ability to manage extended complex teams of internal and external members.
- Experience continually developing and strengthening a culture of teamwork and collaboration among a team of mixed roles and capabilities and a demonstrated commitment to a culture of health and safety.
- Demonstrated ability to manage third party contractors and attention to detail and ability to present information clearly and accurately is essential.
AGL Energy is a leading integrated essential service provider, with a proud 186-year history of innovation and a passionate belief in progress – human and technological. We deliver 4.3 million gas, electricity, and telecommunications services to our residential, small and large business, and wholesale customers across Australia. We operate Australia's largest electricity generation portfolio, with an operated generation capacity of under 9,000 MW, which accounts for approximately 20% of the total generation capacity within Australia's National Electricity Market. AGL has the largest renewables and storage portfolio of any ASX-listed company, having invested $4.8 billion over the past two decades in renewable and firming generation.
