Senior Banking Operations Manager
1 week ago
We are seeking a highly skilled and experienced Senior Banking Operations Manager to lead our retail banking team in driving continued success. As a key member of our management team, you will be responsible for motivating and developing a high-performing team to achieve both branch and employee objectives.
Key Responsibilities- Motivate and develop a high-performing team to achieve both branch and employee objectives.
- Connect with the community and build relationships with members by providing positive interactions and experiences both face-to-face and via digital platforms.
- Sources new opportunities and referrer arrangements.
- Support small businesses.
- Leverage IMB's Financial Health Checks to provide the right products that suit member needs through effective conversations and interviews.
- Conduct both personal and home loans and manage the member experience from application through to settlement in compliance with NCCP and IMB requirements.
- Oversee the day-to-day operations of the branch ensuring legal, risk, compliance, regulatory and reporting requirements are met.
We are looking for an individual with:
- Preferably experience in banking and finance with experience in writing personal loans or home loans (further training can be provided).
- An impressive track record in leading people by building their capability through coaching, training, and implementing effective management techniques.
- Effective communication and interpersonal skills with a willingness to proactively source new business opportunities across the local community.
- The ability to manage branch operations in a highly regulated banking environment and adhere to regulatory and compliance requirements.
As an award-winning bank, we offer:
- Great training and onboarding.
- Genuine career pathways and opportunity to accelerate your skills and experience.
- A supportive culture that actively promotes diversity and inclusion and the wellbeing of our employees.
- Designated wellbeing days.
- Friendly and professional team environment.
- Product concessions.
- Purchased annual leave.
Salary: $120,000 - $150,000 per annum.
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