Customer Service Representative

1 week ago


Adelaide, South Australia beBeeHospitality Full time $35,573 - $54,823

Job Summary

We are seeking a dedicated and professional Customer Service Representative to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our guests.

Key Responsibilities:

  • Welcome and check-in guests in a friendly and efficient manner.
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Make bookings and assist guests with their stay.
  • Work collaboratively with other departments to ensure seamless delivery of services.

Requirements

  • Availability to work shifts between Monday to Sunday between 6:00 am and 11:00 pm.
  • Previous experience in a similar role is advantageous, but on-the-job training is provided.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and problem-solving skills.

Benefits

  • 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand.
  • Discounts when visiting restaurants, cafes, bars, and wellness retreats.
  • 50% off The Coffee Club VIP membership.
  • Furniture, Australia Zoo, Medibank insurance discounts.
  • Additional paid leave including Birthday, Vaccine, and Study leave.
  • Career progression and education assistance.
  • Wellbeing programs (Uprise).
  • Reward and Recognition programs.

What We Offer

  • The opportunity to work in a dynamic and supportive team environment.
  • A comprehensive training program to develop your skills and knowledge.
  • The chance to progress your career and take on new challenges.


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