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Employment Claims Specialist
2 weeks ago
This is an exciting opportunity to join our team as a professional Employment Claims Advocate. As a key member of our organization, you will provide effective representation of our members in employment claims.
Key Responsibilities:- Reporting into the Claims Manager, assist in triage and management of employment claims, providing representation for members at the Fair Work Commission.
- Act as a liaison with members when claims are received, provide support to our organization and apply strong advocacy and negotiation skills to resolve claims on behalf of members.
- We are looking for candidates with industry experience: Advocacy with unions, HR member associations or prior in-house roles. A commercial mindset is essential to deliver clear, practical advice to our clients.
- Confidence with case preparation and representation of our members at the Fair Work Commission is also required. You will be drafting documents and providing advocacy in unfair dismissal and general protection matters.
- Excellent communication skills are necessary with a lot of this role being phone based, we need outstanding verbal and written communications, with high levels of empathy and emotional intelligence.
- We offer Enhanced Leave: Start with up to 25 days leave in your first year and earn more as your career grows—up to 31 days after 5 years.
- Profit Sharing: Share in the success of our organization with an annual bonus.
We are committed to supporting our employees in their careers and personal lives. Our benefits package includes access to training and development opportunities, flexible working arrangements and a supportive work environment.