Senior Manager

4 weeks ago


Parramatta, New South Wales, Australia Link Group Full time
Job Title: Senior Manager

Link Group is seeking a highly experienced Senior Manager to lead our Investment Operations team in Parramatta. As a key member of our Fund Services team, you will be responsible for delivering exceptional investment operations and unit pricing services to our clients.

Key Responsibilities:
  • Lead and drive a high-performing Investment Operations team to deliver investment operations and unit pricing services to Fund Services investment manager clients.
  • Oversee the day-to-day team operations, including managing task allocation and maintaining a daily task tracker for both completed work and management reporting.
  • Hold regular team meetings and huddles to drive collaboration and performance, and maintain client query and issue logs to ensure seamless service delivery.
  • Develop and drive key relationships with clients and other stakeholders, and partner with investment manager clients, custodians, clearers, and other market participants to deliver services contained within client SLAs.
  • Manage the onboarding of new clients and changes to services/products for existing clients, and foster a culture of evolving daily operational processes, recommending and implementing changes that drive continuous improvement.
  • Build a high-performing and accountable team, ensuring clear guidance and leadership through developing, coaching, and mentoring, and provide senior leadership and direction to all operational managers and team members.
Requirements:
  • 7-10 years' experience within investment operations and custody environment, preferably with a custodian, broker, or fund manager.
  • Minimum 2-3 years' experience in staff management, including performance management, recruitment, induction, setting KPIs, and assigning tasks.
  • Demonstrable and proven experience in a senior role managing teams interacting with key stakeholders.
  • Comprehensive understanding of investment markets, the investment process, and funds management operations.
  • Experience with multi-regional and onshore/offshore teams, strong leadership skills, and management skills.
  • Strong client services skills, strong project management skills, and strong ability to foster a strong and agile team.


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