Professional Participant Matter Manager

7 days ago

Gold Coast, Queensland, Australia beBeeCustomer Full time $77,691

Job Title: Participant Support Officer

">

We are seeking experienced professionals to manage and resolve participant matters, providing counter/reception support and resolving customer enquiries.

  • Manage and resolve participant matters by actioning planning tasks.
  • Provide counter/reception support for the local office, including participant enquiries in self-help kiosks and online support.
  • Resolve customer enquiries, provide information and/or refer customers to appropriate government or community services.
  • Coordinate appointments with the use of Agency office facilities and ensure facilities are accessible for participants.
  • Undertake research and investigation activities and prepare associated reports and correspondence.
  • Undertake data entry activities and ensure follow-up is completed.
  • Receive and record complaints and other feedback in business systems.
">

About You:

  • Be an Australian citizen.
  • Have previous experience within Government or Disability (highly advantageous).
  • Be able to work in a team.
  • Have excellent communication skills.
  • Have strong customer service skills.
  • Be able to manage conflict and difficult/sensitive conversations.
  • Be proficient in Microsoft Suite skills (Excel, Word, Outlook, Teams).
  • Be able to use initiative and work independently.
  • Be able to learn new systems and processes.
">

Benefits:

  • This is a 12-month labour hire hourly rate contract with the opportunity to extend.
  • The APS3 level role pays an hourly rate of $37.36 plus Superannuation.
  • The position is based out of our Robina location on the Gold Coast, Queensland.
">

Requirements:

Australian citizenship is a requirement for this position. Previous experience within Government or Disability is highly advantageous.

  • Aps3 Participant Support Officer

    5 days ago

    Gold Coast, Queensland, Australia Hays Full time

    Job opportunity high-profile Federal Government agency**Your new company**Join a high-profile Federal Government agency as an APS3 Participant Support Officer on an 18-month contract with possible extension.**Your new role**The APS3 Participant Support Officer position will undertake procedural, clerical, administrative support and operational tasks...

  • Administrative Support Professional

    3 days ago

    Gold Coast, Queensland, Australia beBeeoffice manager Full time $90,000 - $120,000

    About the RoleWe are seeking a highly skilled and experienced Office Manager to join our team in Brisbane. As an Office Manager, you will be responsible for managing all aspects of the office, including administration, bookkeeping, and financial management.This is a sole charge position, approximately 20-25 hours per week with flexible work arrangements...

  • Simulated Participant

    3 days ago

    Gold Coast, Queensland, Australia beBeeCultural Full time $48,250 - $49,420

    Job OpportunityBond University's Faculty of Health Sciences and Medicine is seeking a dynamic individual to participate in simulated educational activities.About the RoleThe successful candidate will engage in portraying patients, family members or clients to meet simulation objectives. They will provide feedback to learners and partner with various programs...

  • Baseball Participation Specialist

    7 days ago

    Gold Coast, Queensland, Australia beBeeDevelopment Full time $17,927 - $34,371

    Role OverviewWe are seeking a passionate and motivated professional to join our team in shaping the future of baseball on the Gold Coast. As a Development Officer, you will play a key role in delivering engaging and effective participation sessions to school-aged children.Main ResponsibilitiesLiaison and Co-ordination: Collaborate with local clubs to assist...

  • First Nations Simulated Participants

    2 weeks ago

    Gold Coast, Queensland, Australia Bond University Full time

    First Nations Simulated Participants (Multiple Positions)Casual AppointmentReference number: About the positionAs Australia's first private not-for-profit university, Bond University has earned an international reputation as a leading independent university. Imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's...

  • Care Coordinator

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeCare Full time $80,000 - $120,000

    Job OverviewWe are seeking a qualified Care Coordinator who is passionate about participant wellbeing and is not afraid to advocate for improved care standards.As an organisation that values clinician-led initiatives, we understand the challenges of providing high-quality care and have created a supportive environment where clinicians can thrive.Conduct...

  • Professional Communicator

    1 week ago

    Gold Coast, Queensland, Australia beBeeCommunication Full time $80,000 - $120,000

    Job Overview:We're a dedicated team of allied health professionals working within the NDIS landscape. Our work is meaningful, rewarding, and driven by purpose.We empower participants to reach their goals and engage in activities that matter most to them. Our team combines assessments tailored to each participant's unique needs, working across diverse...

  • Top Lawyer Position

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeFamily Full time $180,000 - $240,000

    Senior Lawyer: Family Law RoleOur boutique, multi-disciplinary law firm seeks a seasoned Senior Lawyer to lead and shape our Family Law practice.This senior-level position involves managing complex family matters, including property settlements, parenting disputes, spousal maintenance, and binding financial agreements.Drive business development and foster...

  • Life-Changing Support Professional

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeCommunication Full time $80,000 - $120,000

    Speech Pathologist JobJoin a dynamic team of allied health professionals working within the NDIS landscape.We're passionate about empowering participants to reach their goals and engage in the activities that matter most to them. Our work is meaningful, rewarding, and driven by purpose.Key ResponsibilitiesDeliver life-changing support to NDIS participants in...

  • Chief Design Professional

    1 week ago

    Gold Coast, Queensland, Australia beBeeCivil Full time $110,000 - $130,000

    Senior Civil EngineerWe are seeking skilled and experienced professionals to join our team in Gold Coast or Brisbane.About the Role:Contributing to design delivery from feasibility studies and concept design to detailed design and construction.Coordination of small project teams.Presenting concepts and designs to clients and senior management.Technical...