
Strategic Business Operations Specialist
1 week ago
The Functional Analyst role plays a critical part in the Product & Business Architecture team, supporting the delivery of the strategic roadmap to consolidate and harmonise shared services operations and systems across the public sector.
The successful applicant will identify, analyse and document product and business processes, systems, and other functional requirements to support efficient delivery of business operations and performance in line with organisational strategies.
Key Responsibilities:- Experience supporting projects that deliver financial, HR ERP projects mapping business capabilities to product features and processes
- Functional Analyst experience supporting business transformation solutions, including flexible, scalable processes and technology that support efficient business operations.
- Experience in identifying areas for process improvement and applying best practices to support efficient and standardised business operations.
- Experience in supporting change impacts, risks, issues and interdependencies across multiple project streams.
- Business Analysis experience supporting complex and sensitive consultations and negotiations with diverse stakeholders.
- Investigate problems, analyse options and provide recommendations for new and existing services
- Deliver targeted data driven insights into the underlying drivers of commercial outcomes to translate complex analysis into meaningful insights, develop appropriate recommendations and identify interdependencies to support decision making
- Commitment to customer service and ability to build and maintain strong relationships with stakeholders.
- Review and propose business improvements and contribute to the development, facilitation, coordination and communication of initiatives and strategies to ensure organisational consistency and adoption of best practice
A challenging and rewarding role with opportunities for growth and development. A dynamic work environment that encourages innovation and collaboration. The chance to make a real difference in the lives of others.
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