Assistant Store Manager

3 weeks ago


Melbourne, Victoria, Australia Brand Collective Full time
About the Role

We are seeking an exceptional Assistant Store Manager to lead our dynamic team at our Flagship Superdry Chadstone store. As a key member of our team, you will play a vital role in driving sales, improving customer satisfaction, and maintaining a high level of store presentation.

Key Responsibilities
  • Support the Store Manager in motivating a passionate team and managing daily store operations
  • Build and drive a customer-led culture through leading by example and delivering excellent service standards
  • Inspire and mentor a diverse team of fashion enthusiasts to reach set KPIs and sales targets
  • Closely monitor store sales performance and identify areas for improvement
  • Ensure store presentation is immaculate through visual merchandising
  • Take a proactive approach in loss prevention management
Requirements
  • Previous Assistant Store Management or Retail Sales Assistant experience, with Flagship experience being favorable
  • Passion for creating a memorable service experience for customers
  • Experience in training, coaching, and mentoring team members
  • Proven record of driving and exceeding KPIs
  • Experience with stock control and visual merchandising
  • Excellent time management skills
  • Commitment to continuous improvement and learning
What We Offer
  • Generous discounts for you and your family across Brand Collective's entire stable of brands
  • Quarterly wardrobe allowance to encourage you to wear our brands to work
  • Training and development opportunities to help you grow and succeed
  • Monthly bonus scheme and random competitions with giveaways
  • Exclusive benefits platform with access to savings from leading retailers
  • BC Wellness Hub with wellbeing webinars, coaching, and an Employee Assistance Program

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