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Logistics Operations Manager
3 weeks ago
At InfraBuild, we're seeking a highly skilled and organized Despatch Coordinator to join our team.
Job DescriptionThe successful candidate will be responsible for planning despatch to optimize service levels and customer satisfaction, ensuring that all required fleet matches the delivery plan. Accurate despatch of orders to customers is also a key responsibility, as well as liaising with sales, warehouse, and transport providers to resolve urgent and critical customer requirements.
- Provide exceptional customer service
- Ensure accurate and timely despatch of orders
- Liaise with internal teams to resolve customer issues
- Manage driver and wait times to minimize yard wait time
- Perform load checks and auditing of loads and load restraint
To be considered for this role, you'll need to have:
- Demonstrated customer service experience
- Reliability, punctuality, and ability to work autonomously
- Exemplary time management and prioritization skills
- Experience and/or knowledge of the transport industry and load compliance
- Strong communication and negotiation skills
- An agile mindset with a focus on continuous improvement initiatives
We offer a range of benefits to support your career growth and overall well-being, including:
- Generous parental leave
- Access to long service leave after 5 years
- Employee Benefits Program discounts
- Corporate rates for private health insurance
InfraBuild is Australia's leading integrated steel manufacturing, distribution, and recycling business, making steel using our electric arc furnaces. We provide solutions for commercial and residential construction, large-scale infrastructure projects, and primary producers.
