Sport Services Business Systems Consultant

1 month ago

Sutherland Shire, Australia Sutherland Shire Council Full time

**About the Role**

Sutherland Shire Council is seeking a skilled Sport Services Business Systems Advisor to oversee the bookings and allocations process for council-managed sport facilities.

As part of our Community Directorate, the Sport and Leisure Services Unit is at the forefront of implementing our Sports and Leisure Strategies, ensuring we meet the diverse needs of our community.

The successful candidate will be responsible for ensuring equitable access to our sports facilities while managing the administrative processes that support this goal.

**Key Responsibilities**

  • Oversee all aspects of bookings and allocations for all sporting grounds for users, including club and school bookings.
  • Ensure the smooth operation of seasonal field allocations for all sports.
  • Maintain strong, positive relationships with internal and external customers, including associations, clubs, schools, volunteers and service providers.
  • Act as the primary contact for inquiries and issues related to bookings, ensuring prompt and effective resolution.
  • Develop and maintain quality assurance procedures for accurate booking management.
  • Monitor booking trends and provide management with actionable insights to enhance service delivery.

**What You'll Need**

  • A relevant tertiary qualification in Sport or equivalent experience in a similar role.
  • A current Drivers Licence.
  • Proven experience in customer service and managing relationships with community groups.
  • Sport sector experience and knowledge of operation and structure of sport, particularly at a local community level.
  • Strong planning and organisational skills, with the ability to manage multiple tasks effectively.
  • Excellent communication skills to engage with diverse stakeholders.

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