Sport Services Business Systems Advisor

2 weeks ago

Sutherland Shire, Australia Sutherland Shire Council Full time

**Sport Services Business Systems Advisor**:

- Join a dedicated team focused on enhancing community sport and leisure services.
- Be a primary liaison in ensuring the seamless operation of booking systems for sports facilities.
- Develop strong relationships with local sporting associations and community groups.
- Make a significant impact on the delivery of sport and leisure services within Sutherland Shire.

**Your Opportunity to Make a Difference**:
At Sutherland Shire Council, we are committed to being a leader in delivering high-quality sport and leisure services. As part of our Community Directorate, the Sport and Leisure Services Unit is at the forefront of implementing our Sports and Leisure Strategies, ensuring we meet the diverse needs of our community.

We are seeking a passionate and skilled Sport Services Business Systems Advisor to oversee our bookings and allocations process for council-managed sport facilities. This is a permanent full-time position that offers an opportunity to contribute to the community's recreational landscape.

**Your Role in Our Vision**:
As the Sport Services Business Systems Advisor, you will be responsible for ensuring equitable access to our sports facilities while managing the administrative processes that support this goal. Your role will involve close collaboration with the Sport Services Officer, providing exceptional customer service, and maintaining positive relationships with various stakeholders.

Your key responsibilities will include:

- Oversee all aspects of bookings and allocations for all sporting grounds for users, including club and school bookings.
- Ensure the smooth operation of seasonal field allocations for all sports.
- Maintain strong, positive relationships with internal and external customers, including associations, clubs, schools, volunteers and service providers.
- Act as the primary contact for inquiries and issues related to bookings, ensuring prompt and effective resolution.
- Develop and maintain quality assurance procedures for accurate booking management.
- Monitor booking trends and providing management with actionable insights to enhance service delivery.

**Who You Are**:

- A relevant tertiary qualification in Sport or equivalent experience in a similar role.
- A current Drivers Licence.
- Proven experience in customer service and managing relationships with community groups.
- Sport sector experience and knowledge of operation and structure of sport, particularly at a local community level.
- Strong planning and organisational skills, with the ability to manage multiple tasks effectively.
- Excellent communication skills to engage with diverse stakeholders.

If you are passionate about sports and leisure services and want to contribute to a vibrant community, we want to hear from you

Join our Team and Grow with Us
- **Interview date**:Interviews will be facilitated within 2 weeks of closing.
- **Package**:From $91,120 - $96,591 gross p.a. plus 11.5% superannuation.
- **Hours of work**:Permanent full-time position, 35 hours per week with the option of 19 day month (flex time arrangement).
- To benefit your wellbeing you will have access to fitness passport, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options.

**About Us**:
If you want to make a difference and be part of a challenging and rewarding working environment, then joining us just might be the right career move for you Join a passionate and dedicated team covering a diversity of services, industries and occupations.
- At Sutherland Shire Council we do more than serve our community - we are our community. Our energy can be seen in everything we do. From having a can-do attitude, to embracing change and opportunities, being people-centred and working together as one.

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