Department Lead

1 week ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000
Job Opportunity

We are seeking a driven and customer-focused professional to join our team as a Department Supervisor. As a key member of our retail team, you will play a crucial role in delivering exceptional service experiences for our customers.

  • Responsibilities:
  • Drive sales and KPI performance by implementing effective strategies and coaching your team.
  • Maintain high visual standards and ensure the department is replenished at all times.
  • Serve as a role model for excellent customer service and lead your team to deliver a 'service over task' environment.
  • Work collaboratively with the BOH team to achieve shop floor product availability and support management in driving internal and external profit protection processes.

About Us

We are a leading global sports fashion retailer with a strong presence across footwear and apparel. Our mission is to provide unparalleled service and style to our consumers. We value diversity and inclusion and strive to create a culture where everyone feels valued, included, and celebrated.

Requirements:

  • A minimum of 2-3 years' experience within retail or a related industry.
  • Proven track record of driving and exceeding set KPIs and communicating effectively with stakeholders.
  • Excellent time management skills to ensure daily priorities are executed efficiently.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Staff discount on our products.
  • Access to employee assistance programs and mental health champions.

What We Offer

We offer a dynamic and supportive work environment that fosters personal and professional growth. If you are passionate about delivering exceptional service experiences and have a proven track record of driving sales and KPI performance, we encourage you to apply for this exciting opportunity.

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