Provider Services Team Lead

3 days ago

Tweed Heads, New South Wales, Australia beBeeLeadership Full time $90,000 - $120,000

Job Overview:

The NDIS Provider Services Team Leader plays a vital role in ensuring the success of our organization. We are seeking an experienced and skilled professional to lead our Provider Services team.

About the Role:

As the NDIS Provider Services Team Leader, you will be responsible for providing day-to-day supervision, support, and resourcing to the team. Your focus will be on achieving quality outcomes and targets while maintaining our organizational values.

Key Responsibilities:

  • Lead the Provider Services team in their day-to-day work.
  • Address formal disciplinary issues with the support of senior management.
  • Audit team members' compliance with information processing procedures.
  • Contribute to the interpretation of the NDIS price guide.
  • Ensure accurate and timely claiming and financial activities.
  • Guarantee quality record management and income capturing within our system.
  • Exercise judgment and contribute critical knowledge and skills to develop processes and procedures.
  • Provide exceptional service and advice to clients and providers.
  • Participate in business growth targets and ensure satisfaction among all stakeholders.
  • Represent our organization within the industry and community.
  • Manage correspondence and documentation efficiently and confidentially.
  • Identify and report risks, including fraud, complaints, and incidents.
  • Maintain current knowledge of the NDIS, Quality and Safeguards, price guides, and guidelines.

Requirements:

To succeed as the NDIS Provider Services Team Leader, you will need:

Essential Requirements:

  • An advanced understanding of person-centered support and services.
  • Demonstrated experience supervising and supporting a team of 5+ people successfully.
  • 2+ years of experience working within the NDIS Plan Management sector or a similar field.
  • Qualifications in Business Administration, Financial Services, or a relevant discipline.
  • Excellent customer service and communication skills.
  • Experience with CRM Software and HR Software.
  • NDIS Worker Screening and other mandates relating to the disability sector.

Benefits:

  • Opportunity to work from home and office-based days.
  • Employee Assistance Program.
  • Access to our Continuous Professional Development Program.
  • We're a growing organization, offering opportunities for career advancement.
  • Salary sacrifice options are available.
  • A supportive manager who listens, encourages, and mentors you.

Why Choose Us?

  • We're a family-owned business that prioritizes personal growth and learning.
  • We celebrate individuality and encourage boldness and curiosity.

  • Ndis Provider Services Team Leader

    4 days ago

    Tweed Heads, New South Wales, Australia Your Plan Manager Full time

    **Job**:Team Leader - NDIS Provider Services. This role would suit someone from an NDIS, financial or insurance background looking to work in a rewarding role.**_The Salary described for this role is based on a SCHCADS level 4.1, for a 38 hour week. _****About Us**:Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support...

  • Homelessness Services Team Lead

    1 week ago

    Tweed Heads, New South Wales, Australia beBeeLeadership Full time $69,000 - $96,960

    Job Description:We are seeking an experienced Operations Manager to join our team. In this role, you will be responsible for managing the day-to-day operations of our services and programs.You will lead a team of Case Managers, assisting them in providing quality person-centred services to clients accessing our Homelessness Services and Aboriginal...

  • Customer Service Team Lead

    1 week ago

    Tweed Heads, New South Wales, Australia beBeeLeadership Full time $60,000 - $65,000

    Store Supervisor Job OpportunityAt our organization, we are seeking a highly skilled Store Supervisor to lead a team of staff in delivering exceptional customer service and ensuring efficient processes.Our ideal candidate will have previous experience in a supervisory or leadership role within a retail environment.They should possess strong customer service...

  • Support Services Provider

    2 weeks ago

    Tweed Heads, New South Wales, Australia beBeeCare Full time $70,554 - $84,788

    The OpportunityMake a meaningful difference in people's lives by providing essential support services to our elderly care clients.Job ResponsibilitiesOffer daily assistance with housekeeping and personal careClean, maintain and organize living spacesPrepare meals and manage grocery shoppingProvide emotional support and transport to social activitiesGive...

  • Lead Food Service Team Member

    1 week ago

    Tweed Heads, New South Wales, Australia beBeeFood Full time $55,000 - $85,000

    Are you a people person with a passion for great food?About the RoleWe're on the hunt for an experienced shift supervisor who can motivate and inspire our team to deliver outstanding customer service.You'll be responsible for leading a dynamic team, managing store operations, and ensuring every guest has an exceptional experience.A key part of your role will...

  • Care Team Lead

    1 week ago

    Tweed Heads, New South Wales, Australia beBeeLeadership Full time

    About the RoleWe are seeking an experienced Care Team Lead to join our dynamic and compassionate team. As a key member of our care team, you will play a vital role in ensuring the effective delivery of care and clinical services to our residents.In this challenging and rewarding position, you will be responsible for leading and guiding a team of care staff,...

  • Retail Team Lead

    1 week ago

    Tweed Heads, New South Wales, Australia beBeeCustomer Full time $55,000 - $85,000

    Retail Support Managers are leaders in our retail industry.Key responsibilities include:Leading a team to achieve sales targets and meet customer needsDeveloping and implementing effective merchandising strategiesProviding exceptional customer service and resolving issues promptlyBenefits include a dynamic work environment, employee discounts, and...

  • Retail Team Lead

    1 week ago

    Tweed Heads, New South Wales, Australia beBeeLeadership Full time $81,000 - $143,011

    Key Leadership Position:A senior role that requires a passion for delivering exceptional customer service, a focus on collaboration and a drive to make a tangible difference in the retail sector.We are looking for an experienced leader who can manage a team of up to 150 members, driving sales growth, improving operational standards and leading sustainability...

  • Client Services Team Leader

    7 days ago

    Tweed Heads, New South Wales, Australia Your Plan Manager Full time

    **NDIS Client Services Team Leader, Hybrid Opportunity****Position**:Client Services Team Leader** (Plan Management Services).This role would suit someone with **4+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This is a leadership role, supported by a...

  • Mental Health Service Lead

    3 days ago

    Tweed Heads, New South Wales, Australia beBeeCare Full time $109,857 - $133,112

    Job OverviewWe strive to deliver high-quality healthcare and enhance the quality of life for our patients.About The RoleThe successful candidate will lead a team, coordinate community care in mental health services, and undertake client care responsibilities within the Community Mental Health Assessment Team.About Our OrganisationWe provide healthcare...