Cybersecurity Expert: Incident Response and Restoration
6 days ago
Arctic Wolf - End Cyber Risk
Our mission is to provide an industry-leading customer and employee experience in the fast-growing cybersecurity industry. We're a leader in security operations with a unicorn valuation, winning countless awards for our excellence.
We're looking for a Cybersecurity Expert: Incident Response and Restoration to be part of making this happen. This role is a key member of our Incident Response team, responsible for delivering support during and after cyberattacks.
About the Role:
- Perform as a senior member of the Incident Response and Restoration teams and as a part of the greater Arctic Wolf Incident Response team.
- Deep understanding of full life-cycle data breach investigations from end-to-end (triage, collections, securing the environment, restoring/rebuilding of systems and ensuring client functionality).
- Technical expertise and ability to troubleshoot, diagnose and repair systems and networks.
- Demonstrated abilities and professional experience with host-based and network-based security issues.
Responsibilities:
General- Actively participate in large scope high impact cyber breaches and manage Incident Response workflow and activities to support prompt response and remediation.
- Self-starter committed to meeting tight deadlines with a strong work ethic.
- Demonstrates professionalism, has a positive attitude, and is an extension of Arctic Wolf's brand in the marketplace.
- Excellent verbal and written communication skills with an emphasis on customer service.
- Provide well-thought-out findings and provide professional guidance, both in technical and non-technical terms, to help customers re-establish business operations.
- Excellent relationship management, customer service, and communication skills in multiple forms (written, conference calls, in-person/virtual meetings).
- Prior consulting experience within digital forensics or incident response.
Qualifications:
- Advanced progression and professional experience involving work directly related to restoration, recovery, configuration, and troubleshooting of networks and general IT capabilities.
- End-to-end understanding of engagements and steps within the IR workflow: initial triage, collections, imaging, securing, and hardening of the environment and overall security posture, restoring/rebuilding systems and getting the client functional.
- Ability to respond to inquiries and work beyond normal business hours, provide mentorship to junior level team members and can be relied upon as a trusted resource.
- Skilled with promoting new domain controllers, seizing Flexible Single Master Operations (FSMO) roles, DNS troubleshooting, rebuilding System Volumes (SYSVOL), and rebuilding Distributed File System Replication (DFSR) or File Replication Service (FRS).
Benefits:
- Competitive estimated salary $120,000 - $180,000 per year based on location and experience.
- Equity for all employees.
- Bonus or commission pay based on role.
- Flexible time off, paid volunteer days and paid parental leave.
- 401k/RRSP match.
- Medical, Dental, and Vision insurance.
- Health Savings and Flexible Spending Agreement.
- Voluntary Legal Insurance.
- Training and career development programs.
About Arctic Wolf
At Arctic Wolf we cultivate a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We've been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022).
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