
High-Profile Event Operations Specialist
2 days ago
Deliver exceptional events and experiences for clients as a vital member of the event services team.
Key Responsibilities:- Operate events smoothly, planning and delivering seamless service.
- Manage day-to-day operations across banquet floors, facilities, and stores in line with safety and operational standards.
- Assist in managing IHG systems and programs including MICROS, ESCAP, E-tivity, Purchase Plus and Delphi.
- Coordinate car park management at the NCCC.
- Manage wage, beverage, linen, and operating supply costs within set parameters.
- Ensure all function spaces, public, and back-of-house areas are presented to a high standard.
- Collaborate with departments including Kitchen, Stores, Facilities, Engineering, Finance, Sales & Marketing, and Events to ensure seamless event execution.
- Assist in the recruitment, onboarding, and training of the Event Services team.
- Communicate safety information to team members, promoting a safe work environment.
- Previous leadership or supervisory experience in large-scale events or food & beverage operations.
- Strong knowledge of operational and safety compliance (HACCP, WHS, Fire Life Safety).
- Working knowledge of IHG systems and event booking software (MICROS, Delphi, ESCAP, E-tivity, Purchase Plus).
- Excellent communication and teamwork skills with the ability to liaise across multiple departments.
- A guest-focused mindset with a passion for service and event delivery.
- Strong organisational skills and the ability to multitask in a fast-paced environment.
- Full working rights for Australia.
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