Airline Service Coordinator

6 days ago


Perth Airport, Australia dnata Full time

We are seeking a highly motivated and organized individual to join our team as an Airline Service Coordinator in Perth, WA.

About the Role

This is a unique opportunity to work with one of the world's leading ground handlers, dnata, at Perth International Airport. As an Airline Service Coordinator, you will be responsible for ensuring timely, efficient, and professional passenger service functions. You will work closely with our team to ensure all regulatory requirements are met, and our clients' expectations are exceeded.

Key Responsibilities
  • Customer Service: Deliver exceptional customer service to all client airlines, meeting their requirements in a timely, efficient, and professional manner.
  • Passenger Handling: Assist passengers with check-in duties, baggage handling, and other related tasks.
  • Reporting and Compliance: Ensure accurate and timely reporting, adherence to safety regulations, and compliance with company policies.
  • Teamwork: Collaborate with colleagues to achieve team goals, provide support, and maintain a positive working environment.
Requirements
  • Experience: Minimum 2 years in a customer-facing role, preferably in the aviation industry.
  • Skills: Strong communication skills, ability to work under pressure, and attention to detail.
  • Certifications: Ability to handle pressured situations, high volume personalized customer service, and bag handling up to 32kg.
What We Offer
  • Competitive Salary: $60,000 - $70,000 per annum, based on experience.
  • Benefits: Comprehensive training program, opportunities for career growth, and a dynamic work environment.

Please note that employment with dnata Airport Services Pty. Limited is conditional upon a satisfactory security clearance and a pre-employment medical/drug & alcohol test.



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