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Airline Passenger Service Representative

1 month ago


Perth Airport, Australia dnata Full time

About the Role: We are seeking a motivated and customer-focused Airline Passenger Service Representative to join our team at Perth International Airport.

Job Summary: As a key member of our ground handling team, you will be responsible for delivering exceptional passenger service, ensuring timely and efficient processing of passengers, and maintaining a safe working environment. You will work closely with colleagues to meet the needs of our airline partners and their customers.

About Us: dnata is one of the world's leading ground services companies, providing high-quality services to airlines and airports across the globe. Our commitment to safety, quality, and innovation has earned us recognition as a trusted partner in the aviation industry.

The Ideal Candidate: To succeed in this role, you will need excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced team environment. You should have a minimum of 2 years' experience in a customer-facing role, preferably in the aviation or hospitality industry. Fluency in Japanese is also essential.

About the Position: This is a full-time opportunity, requiring a flexible schedule, including morning, evening, and weekend shifts. You will be expected to wear company-issued uniform and adhere to our strict dress code policy. A satisfactory security clearance (ASIC) and pre-employment medical/drug & alcohol test are also required for employment.

What We Offer: In return for your hard work and dedication, we offer a competitive salary, ranging from $60,000 to $80,000 per annum, depending on experience. You will also receive comprehensive training, opportunities for career progression, and a dynamic work environment that values teamwork and collaboration.