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Foreign Exchange Specialist

2 months ago

Brisbane, Queensland, Australia Flight Centre Travel Group Full time
About the Role

We are seeking a highly skilled and experienced Foreign Exchange Consultant to join our team at Flight Centre Travel Group. As a Foreign Exchange Consultant, you will be responsible for providing expert advice and guidance to our customers on foreign currency solutions, including foreign currency exchange, prepaid travel money cards, and international money transfers.

Key Responsibilities
  • Provide exceptional customer service and support to customers in-store and over the phone
  • Develop and maintain in-depth knowledge of our foreign currency products and services
  • Meet and exceed sales targets and KPIs
  • Work collaboratively with colleagues to achieve business objectives
  • Stay up-to-date with industry trends and developments
Requirements
  • Proven experience in a customer-facing role, preferably in the travel or financial services industry
  • Excellent communication and interpersonal skills
  • Strong mathematical and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • High school diploma or equivalent required; degree in a related field an asset
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance