Foreign Exchange Specialist

3 weeks ago

Brisbane, Queensland, Australia Flight Centre Travel Group Full time

Unlock Your Potential as a Foreign Exchange Consultant

At Flight Centre Travel Group, we're on the lookout for a skilled Foreign Exchange Consultant to join our team. As a key player in our foreign currency solutions, you'll be responsible for providing expert advice to our customers, helping them get the most out of their holiday.

Key Responsibilities:

  • Provide exceptional customer service, ensuring our customers receive the best possible experience in store.
  • Develop and maintain in-depth knowledge of our key products, including foreign currency, prepaid travel money cards, and international money transfers.
  • Work closely with customers to understand their needs and provide tailored solutions.
  • Meet and exceed sales targets, driving revenue growth and achieving KPIs.
  • Collaborate with colleagues to achieve business objectives and contribute to a positive, inclusive team culture.

What We Offer:

  • A competitive remuneration structure, with opportunities for career progression and professional development.
  • A comprehensive training program, equipping you with the skills and knowledge to excel in your role.
  • Access to industry travel discounts and the opportunity to participate in 'Familiarisation Trips' to explore new destinations and products.
  • A supportive, inclusive work environment that values individualism and promotes work-life balance.

Requirements:

  • Proven customer service experience, with a strong focus on delivering exceptional results.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong mathematical ability, with a keen eye for detail and the ability to work accurately under pressure.
  • A passion for sales and a drive to achieve targets.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.

Why Join Us?

At Flight Centre Travel Group, we're committed to providing our customers with exceptional experiences and our employees with opportunities for growth and development. If you're a motivated, customer-focused individual with a passion for foreign exchange, we'd love to hear from you.

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