Operational Data Specialist

6 days ago

Townsville, Queensland, Australia beBeeAdministrative Full time $55,000 - $70,000
Operations Support Specialist

This role involves providing timely, accurate and thorough information in response to customer inquiries and escalations through inbound and outbound customer contact.

Main Responsibilities:
  • Data Entry Accuracy – Fast and precise data input into systems.
  • Time Management – Ability to manage daily tasks efficiently alongside operational duties.
  • Microsoft Excel / Spreadsheet Proficiency – Creating and managing reports.
  • Reporting & Documentation – Maintaining accurate records and generating required reports.
About the Role

We are looking for a proactive individual with excellent communication skills who can provide top-notch customer service by utilising multiple avenues towards problem-solving. The successful candidate will work closely with staff, use technology and systems to find suitable solutions, and have a strong focus on data accuracy and report generation.

Essential Skills:
  • Proactive mindset to Customer Service.
  • Excellent communication and problem-solving skills.
  • Able to work accurately and efficiently in a fast-paced environment.
Why This Opportunity

We value our customers, our people, and our planet. We are driven by passion and purpose, and we continuously improve our services.

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