Food Service Associate
5 days ago
About the Role:
We are seeking a highly motivated and enthusiastic Food Service Associate to join our team at Topgolf Gold Coast. As a Food Service Associate, you will play a vital role in delivering exceptional customer experiences by providing top-notch food and beverage service to our guests.
Key Responsibilities:
- Greet and Engage with Guests: Greet every guest you encounter in a friendly and approachable manner, making eye contact and maintaining positive body language.
- Teamwork and Flexibility: Show flexibility by assisting the team in caring for guests in whatever way is needed, ensuring a seamless and enjoyable experience for all.
- Responsible Service: Protect our guests and community by observing the rules of responsible service of alcohol and ensuring guest safety while they play the game.
- Food Delivery and Presentation: Take pride in ensuring food items are delivered quickly so they remain hot, fresh, and appetizing, and ensure cleanliness by taking bus carts to the kitchen for clearing and returning them to the tee-line.
- Collaboration with the Kitchen: Work as one team with the kitchen by completing side-work specified by the senior chefs and assist the expo line if required.
- Equipment Maintenance: Assist the stewards with putting away equipment once washed.
Key Qualifications:
- Responsible Service of Alcohol Certificate: Essential for this role.
- Energy and Enthusiasm: A high level of energy and enthusiasm is required to deliver exceptional customer experiences.
- Communication and Time Management: Excellent communication, time management, and organization skills are essential for this role.
- Teamwork and Adaptability: Ability to work in a fast-paced, kitchen environment and as part of a team.
- Self-Awareness and Integrity: A high level of self-awareness, receptivity to change, and integrity are required for this role.
- Availability and Physical Demands: Availability to work a variety of shifts, including evenings, weekends, and holidays, and physically fit to lift, bend, and stand for long periods of time, maneuvering up and down stairs.
About Us:
Village Roadshow Ltd is a leading entertainment and leisure company that operates Topgolf Gold Coast. We are committed to providing a playful environment where our team members can make new friends, be their authentic selves, and have the opportunity to learn and grow.
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