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Food and Beverage Service Associate

2 months ago

Gold Coast, Queensland, Australia Southport Sharks Full time

About the Role:

We are seeking a highly motivated and experienced Food and Beverage Attendant to join our team at Southport Sharks. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our members and guests.

Key Responsibilities:

  • Provide a high standard of service to members and guests, ensuring their needs are met and exceeded.
  • Prepare and serve food and beverages in a timely and efficient manner.
  • Provide table service and table clearing to guests, maintaining a clean and tidy environment.
  • Arrange furniture as required to ensure a comfortable and welcoming atmosphere.
  • Handle all cash transactions associated with food, beverage, and other services, ensuring the security of cash and the privacy of member details.
  • Maintain a strong focus on Workplace Health and Safety, adhering to all relevant policies and procedures.
  • Work collaboratively with a team who set high grooming standards, ensuring a professional and welcoming image.

About You:

We are looking for someone with previous experience in the hospitality industry, who possesses a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with our members and will have impeccable grooming, presentation, and communication skills.

Essential Skills and Competencies:

  • Excellent communication skills and the ability to work as a team.
  • Excellent organisational skills.
  • A keen eye for detail.
  • Self-motivation and the ability to identify and complete needed tasks without direct supervision.
  • Trustworthy and reliable.
  • High level of grooming and personal presentation standards.
  • Reliability and the flexibility to work a variety of night and weekend shifts, including public holidays.

Experience and Qualifications:

  • A minimum of 1-2 years of food and beverage experience.