Dispute Resolution Specialist

1 week ago


Sydney, New South Wales, Australia beBeeMedical Full time $110,000 - $140,000

Join a dynamic team of medical professionals as a WPI and Medical Disputes Specialist.

The role involves managing CTP medical disputes, focusing on pivotal aspects like causation, threshold injury, and Whole Person Impairment (WPI).

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Your key responsibilities include:

  • Identifying and evaluating individual and organisational development needs.
  • Delivering individual and group learning and development programs.
  • Expanding and honing the company's medical disputes capability.
  • Clarifying and managing key stakeholder expectation and allocating appropriate resources to ensure the delivery of effective outcomes.
  • Negotiating terms with external providers and ensuring high-quality service and delivery.
  • Ensuring appropriate attention, management and prevention of risk and governance.
  • Identifying, reporting and discussing any emerging risks with the Legal Manager.

About You

  • More than 5+ years demonstrated experience in a similar CTP Medical Disputes or Injury Management Specialists role, working within a fast-paced business environment is desired.
  • Sound medical knowledge (with a background in medical science, physiotherapy, chiropractic, allied health, rehabilitation or similar being advantageous).
  • Training and experience in assessing WPI in accordance with AMA 4 and the Psychiatric Impairment Rating Scale (PIRS).
  • Experience managing internal and external (PIC) medical disputes, including drafting applications, replies and submissions.
  • Strong written and verbal communication skills.
  • A collaborative approach, supporting Claims Managers to deliver fair, reasonable and sustainable claims decisions.

What We Offer

  • We are an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion.
  • Access to discounts at over 350 retailers through our Rewards Hub program.
  • Entitlement to an annual tenure and performance-based recognition reward.
  • Comprehensive learning and development support.
  • Company-wide events to celebrate success.
  • Quarterly Reward and Recognition Awards.
  • Up to 16 weeks paid parental leave, plus super.

Additional Benefits

Attractive salary and benefits package offered to successful candidate. Competitive offer that matches your qualifications and experience.



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