Disputes Resolution Specialist

8 hours ago

Sydney, New South Wales, Australia beBeeDispute Full time $60,000 - $65,000

As a key member of our team, you will be responsible for investigating and resolving customer complaints and disputes related to retail and wholesale policies.

We are currently seeking high-potential individuals to join our dynamic team as specialists in dispute resolution.

Key Responsibilities:

  • Conduct thorough investigations into customer complaints and disputes, gathering relevant information and evidence.
  • Communicate with internal and external stakeholders to ensure compliance with regulatory, industry, legal and company standards.
  • Provide specialist advice on disputes resolution and maintain the risk and compliance framework.

Requirements:

  • Tertiary qualification in Legal studies or similar.
  • Knowledge of Financial Services regulatory compliance desirable.
  • Sound analytical skills and ability to solve complex problems.

We offer flexible working arrangements, education assistance, and other benefits to support your career development and wellbeing.

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