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Product Specialist

2 months ago


Brisbane, Queensland, Australia Micromine Full time

About the Opportunity

Micromine Australia is seeking a Product Specialist to join their Brisbane team.

This role will provide technical support for Micromine Spry customers, assist with client training, and contribute to product development.

Key Responsibilities

  • Respond to and resolve customer enquiries
  • Escalate technical issues and collaborate with the development team
  • Work with customers to optimize software usage
  • Provide training and post-go-live support
  • Offer reporting and insights for continual improvement

About You

Ideal candidates have experience in software or SAAS support, with skills in C# and excellent communication skills.

What We Offer

  • High growth company with opportunities for growth
  • Work from home and flexibility options
  • 12 weeks paid parental leave
  • Free gym membership and Employee Assistance Program
  • Discounted private health insurance and novated leasing
  • Engaging team culture and modern office in Brisbane's Fortitude Valley