National Course Advisor

11 hours ago


South Melbourne, Victoria, Australia SAE Institute Full time

Key Responsibilities:


This role is responsible for ensuring new domestic students are recruited and enrolled into various courses and programs on offer in our institutions.


The National Course Advisor tasks and responsibilities include:



  • Building rapport and communicating effectively with prospective students to ensure enrolment targets and service metrics are achieved.
  • Managing and nurturing all prospective students, enrolments, and ensuring compliance measures are met.
  • Providing detailed and accurate course, career, and market information to students pertaining to the business unit, brand, or campus and the associated industry.
  • Ensuring prospective students' issues and concerns are resolved within Service Level Agreements.
  • Preparing reports to reflect sales performance and providing insightful suggestions to further grow the business whilst ensuring expected sales and growth targets are met.
  • Maintaining and ensuring all sales systems, i.e., sales CRM, are updated with accurate data.
  • Providing feedback and resolving customer queries within service level agreements.

Requirements:


The person we seek will ideally have the following qualifications and experience:



  • Experience within a sales environment with demonstrated proven experience in meeting KPIs and sales targets, preferably within the education sector.
  • Experience with sales and service systems, i.e., Salesforce CRM.
  • Excellent communication, strong interpersonal, and relationship-building skills.
  • Self-motivated with a great attitude and willingness to learn new skills.
  • Experience working in a team and also autonomously with shared goals.
  • Ability to handle competing priorities, communicate progress, and manage stakeholders' expectations.
  • Willingness to embrace change within a dynamic environment of systems, processes, and personnel responsibilities.

About Us:


Navitas is a leading global education provider that has helped generations of learners transform their lives through education.


We create life-changing opportunities to learn by delivering an extensive range of educational services to over 70,000 aspirational students across our global network each year.


For more information or to view other opportunities, please visit navitas.com/careers.


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