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Exceptional Quality Assurance Position

3 weeks ago

Brisbane, Queensland, Australia beBeeDefect Full time $72,000 - $84,000
Quality Assurance Specialist

We are seeking a proactive problem-solver with a keen eye for detail to join our team as a Quality Assurance Specialist. As a key player in delivering exceptional customer experience, you will be responsible for ensuring a smooth and efficient quality control process.

This is an exciting opportunity for a motivated individual who thrives in a dynamic environment and is passionate about efficiency. You will have the ability to track and address reported issues proactively, ensuring customers remain informed and fostering transparency and trust throughout their experience.

Key Responsibilities:
  • Build and maintain strong client relationships, ensuring timely and transparent communication
  • Proactively identify and address issues to enhance customer satisfaction
  • Collaborate with management to uphold the latest quality control process, ensuring all communication timelines are met
  • Manage issue tracking and reporting, acting as the primary point of contact for quality matters
What We're Looking For:
  • Relevant tertiary qualifications in quality assurance or related fields
  • Proven experience in coordinating and overseeing quality processes with precision
  • Strong communication, problem-solving, organisation, time management, and customer service abilities