Quality Assurance Specialist

17 hours ago

Brisbane, Queensland, Australia beBeeQuality Full time $70,000 - $105,000
Job Title: Quality Assurance Specialist

As a dedicated and detail-oriented professional, we are seeking a Quality Assurance Specialist to join our team.

Key Responsibilities:
  • Undertake thorough investigations and detailed work across all aspects of quality assurance;
  • Conduct analyses using a comprehensive framework and report findings accurately;
  • Oversee accurate Working With Children Checks records nationally, ensuring compliance with regulations;
  • Provide operational and administrative support to the Quality Assurance Leader and Head of Operations;
  • Work collaboratively with Centre Directors and Operations Teams to implement improvement strategies effectively;
  • Utilize exceptional knowledge of the National Law and National Regulations to navigate complex issues;
  • Stay current with early childhood education regulations and communicate information to Centre Directors and Team Members;
  • Assist centres in preparing for regulatory assessments and external audits by developing strategies and procedures;
  • Provide guidance and advice to Centre Directors as required on quality assurance matters;
  • Maintain systems, data, and compliance records to ensure quality standards are consistently met;
  • Conduct regular analysis to identify trends and patterns;
Requirements:
  • At least 5-8 years of experience in a similar role or relevant field;
  • Tertiary qualifications in Early Childhood Education or related discipline;
  • A current state relevant Working with Children's Check and Police Check;
  • Current Child Protection Training (or willingness to obtain upon commencement);
  • A detailed understanding of Education and Care Services National Law and Regulations;
  • Sound experience with implementation of the National Quality Standards;
  • Proven experience in compliance management, auditing, or quality assurance;
  • Knowledge of State-specific Child Safe Standards and Child Protection legislation;
  • Regulatory Authority experience and a proven track record in managing formal investigations;
  • Experience in Assessment and Rating process and skills in preparing Quality Improvement Plans;
  • Excellent communication and interpersonal skills;
  • Strong skills in collaborating and working closely with others;
  • Sound written and verbal communication skills;
  • A professional approach with ability to deal with people at all levels;
  • The ability to work with compassion, empathy, and resilience;
  • Proficiency in Microsoft Office Suite and project management skills;
  • A fun and positive outlook with ability to stay calm and focused;
  • Strong analytical and problem-solving skills;
  • Training and facilitation experience;

This is an exciting opportunity to contribute to our team's growth and success.

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