
Freight Operations Manager
7 days ago
We are seeking a highly skilled Senior Logistics Coordinator to join our team. The ideal candidate will have extensive experience in freight forwarding, logistics, and global supply chain operations.
The successful applicant will be responsible for managing and optimizing the end-to-end import and export operations of ocean and air freight shipments.
Main Responsibilities- Manage and oversee the complete lifecycle of air and ocean import/export shipments from origin to final delivery, focusing on efficiency.
- Coordinate high-volume and/or high-value shipments with carriers, customs brokers, trucking partners, and internal teams to meet strict timelines.
- Proactively track and monitor cargo movement, anticipate disruptions, and implement solutions to ensure seamless delivery.
- Prepare, review, and approve all necessary documentation for customs clearance, including commercial invoices, packing lists, and bills of lading.
- Ensure full adherence to customs regulations, international trade laws, and internal compliance standards.
- Serve as the primary escalation point for operational issues, resolving them promptly and professionally.
- Minimum of 7 years experience in freight forwarding, logistics, or global supply chain operations.
- Extensive hands-on experience with both ocean and air import/export processes, including customs brokerage coordination.
- Demonstrated ability to handle complex logistics operations and provide client-facing support at a senior level.
- Experience working with high-value, time-sensitive, or regulated cargo is a strong plus.
- Advanced knowledge of freight cost structures, rate negotiations, and Incoterms.
- Exceptional organizational and multitasking skills; able to manage multiple priorities simultaneously.
- Strong leadership, problem-solving, and decision-making abilities.
- Excellent communication and interpersonal skills, with a proven ability to collaborate across teams and with external partners.
- High attention to detail and a commitment to operational accuracy.
- Deep understanding of global ocean and air freight logistics, customs regulations, and international trade compliance.
- Familiarity with Free Trade Agreements (FTAs), Harmonized Tariff Schedules (HTS), and other trade-related frameworks.
- Fluent in English, proficiency in additional languages is an asset, particularly in key global trade regions.
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