Senior Retail Operations Manager

4 days ago


Mackay, Queensland, Australia Barbeques Galore Full time
About Barbeques Galore

Barbeques Galore is Australia's leading retailer of BBQs, smokers, and outdoor furniture. With a national network of 90 stores, we're committed to delivering an exceptional customer experience.

Our Story

Founded in 1977, we've been perfecting the art of outdoor living for over four decades. Our award-winning new store design showcases our commitment to innovation and excellence.

The Role

We're seeking an experienced Senior Retail Operations Manager to join our team. As a key member of our management team, you'll play a crucial role in driving sales growth, improving operational efficiency, and enhancing customer satisfaction.

Responsibilities
  • Provide coaching and development opportunities to ensure team members reach their full potential
  • Work closely with the Store Manager to implement sales strategies and achieve targets
  • Monitor performance metrics and identify areas for improvement
  • Recruit and retain top talent, fostering a positive team culture
  • Maintain a working knowledge of company policies and procedures, ensuring compliance with WHS standards
Requirements
  • Proven experience in a retail management environment
  • Strong leadership skills, with a focus on staff development and motivation
  • A high degree of autonomy, with the ability to take initiative and drive results
  • Excellent communication and interpersonal skills
  • A passion for delivering exceptional customer service and driving business growth
What We Offer
  • A competitive salary of $85,000 per annum, plus superannuation and performance incentives
  • A supportive team environment, with opportunities for professional development and career advancement
  • Generous discounts and staff benefits across our product range
  • A comprehensive parental leave scheme, with 26 weeks' full pay for primary carers and 6 weeks' pay for secondary carers
  • Ongoing career development, including coaching, training, and leadership programs


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