Client Experience Champion

1 day ago

Melbourne, Victoria, Australia beBeeRelationship Full time $80,000 - $100,000
Customer Relationship Officer">

At our company, we're seeking a skilled Customer Relationship Officer to join our team. As the primary point of contact for our clients, you'll be responsible for ensuring their experience is seamless and positive.

The ideal candidate will have 5+ years' experience in a customer-focused role within residential construction, with a strong knowledge of tasks such as contract preparation, permit coordination, and meeting organization.

  • Key Responsibilities:
  • Manage client relationships and ensure exceptional service delivery
  • Collaborate with internal teams to resolve client challenges and concerns
  • Develop and maintain knowledge of industry trends and best practices
  • Contribute to process improvements and quality control initiatives

What We're Looking For:

We're seeking a motivated individual who thrives on collaboration and enjoys working in a supportive environment. The ideal candidate will have a positive attitude, excellent organizational and communication skills, and the ability to adapt to change in a fast-moving industry.

Why Join Us?

As a valued member of our team, you'll have the opportunity to make a meaningful impact across the customer journey. You'll work with a company that genuinely cares about customer experience and is committed to delivering an exceptional experience at every stage of the building journey.

How to Apply:

If you're an experienced professional who is passionate about building strong client relationships and providing exceptional service, we'd love to hear from you. Please submit your resume and cover letter outlining your relevant experience and qualifications.

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