IT Infrastructure Specialist

2 days ago

Adelaide, South Australia beBeeInfrastructure Full time $85,495 - $115,995
Senior IT Engineer

Job Overview:

We are seeking an experienced Senior IT Engineer to join our team. As a senior engineer, you will be responsible for providing advanced technical support to clients and acting as an escalation point for the IT support team.

Key Responsibilities:

  • Design, implement, and manage IT infrastructure projects (cloud migrations, network deployments, security enhancements, etc.).

  • Support and maintain Microsoft 365, Azure, and other cloud platforms.

  • Configure, manage, and troubleshoot Windows Server, Active Directory, and related systems.

  • Ensure robust security practices are applied across client environments, including monitoring, patching, and compliance support.

  • Lead client onboarding and infrastructure upgrade projects, ensuring seamless delivery.

  • Mentor and support junior engineers, encouraging knowledge-sharing and professional development.

  • Collaborate with the Service Desk Manager to improve processes and enhance service delivery.

  • Document technical solutions, systems, and processes in line with best practices.

  • Build strong client relationships, acting as a trusted technical advisor.


Required Skills and Qualifications:

  • Proven experience in a senior IT support/engineering role within an MSP or fast-paced environment.

  • Strong knowledge of Microsoft 365, Azure, and Windows Server technologies.

  • Proficiency in networking (firewalls, routers, switches, VPNs, VLANs).

  • Experience with cyber security tools and best practices, including endpoint protection, vulnerability management, and compliance frameworks.

  • Hands-on experience with virtualisation platforms (VMware, Hyper-V).

  • Knowledge of backup, disaster recovery, and business continuity solutions.

  • Excellent troubleshooting, problem-solving, and analytical skills.

  • Strong communication skills, with the ability to explain technical concepts to non-technical users.

  • Certifications such as Microsoft Associate or Expert exams, CompTIA Security+, or equivalent (desirable).

  • Full UK driving licence (preferred, due to on-site client visits).

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