Sales and Service Expert

4 days ago


East Brisbane, Queensland, Australia Total Tools Full time
Job Description

We are seeking a Sales and Service Expert to join our team at Total Tools East Brisbane.

About Us

Total Tools has been the ultimate tool shop for 30 years, providing trade quality tools and advice to our customers. Our operating model respects and invests in our team and customers, living by our values of One Team, Own it & Get it Done, Customer First & Be the Difference.

Salary and Benefits

The successful candidate will receive a competitive salary, with flexible rosters and ongoing product training in market leading brands like Bosch, Makita, Milwaukee. We also offer commitment to job security, development, and growth.

Key Responsibilities
  • Process sales transactions efficiently and effectively.
  • Provide expert advice and information on products to customers.
  • SUPPORT customer queries and offer solutions.
  • Maintain store displays and ensure a well-presented store.
  • Process and maintain customer orders accurately.
Requirements
  • Previous retail and/or trade experience is highly regarded.
  • You have worked with, understand, and have a passion for tools.
  • You are enthusiastic, highly motivated, and a phenomenal teammate.
  • Dedicated to providing exceptional customer service.
  • Comfortable with technology – computer literacy is a must.
  • Available for weekdays, weekends, and some public holiday work.
Why Work for Us?

We are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit. Total Tools is a proud equal opportunity employer, celebrating diversity and respecting individuality.


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