Research Services Officer

6 days ago


Melbourne, Victoria, Australia RMIT University Full time
About the Role

RMIT University is seeking a highly motivated and organized individual to join our Research and Innovation Portfolio as an Officer, Research Training Services. This is an exciting opportunity to work in a dynamic and collaborative team, supporting researchers and graduate researchers to achieve their goals.

As an Officer, Research Training Services, you will be responsible for providing administrative support to manage candidature progress, coordinating HDR events, and ensuring efficient administration of services across the school. You will work closely with the Research Service Centre team to provide high-quality support to Higher Degree by Research (HDR) candidates and supervisors.

To be successful in this role, you will have:

  • Experience in a relevant administrative or customer service role in a complex environment
  • Strategic thinking, problem-solving, and analytical skills with an ability to understand issues at both a broad and detailed operational level
  • Proven track record supporting successful delivery of change, quality improvement, and project initiatives in a challenging and dynamic environment
  • Relationship building and negotiation skills with the ability to work effectively across multiple levels and functions and with external parties
  • Demonstrated subject matter knowledge of relevant policies, procedures, and regulations
  • Experience in supporting high-performing customer-focused teams to deliver to a range of clients
  • Ability to work independently, as a member of a team, and collaboratively with internal and external stakeholders to help achieve the strategic objectives of all colleges and promote the values of RMIT University
  • Highly motivated, customer-focused, and proactive with highly developed organizational and time management skills and the ability to handle various and multiple functions simultaneously and under pressure
  • Demonstrated high level of computer literacy – Excel, word processing, presentation software, email, internet, and correspondence management databases and a demonstrated ability to adapt to new IT environments

What We Offer

RMIT University offers a dynamic and supportive work environment, with opportunities for professional development and growth. We are committed to attracting, retaining, and developing our people, regardless of gender identity, ethnicity, sexual orientation, disability, and age. We actively support and encourage people with disability to apply to RMIT.

How to Apply

Please submit your CV and cover letter addressing your suitability for this position by clicking on the 'Apply' link at the top of this page. For further information about this position, please see the Position Description hyperlinked below or contact Nabila Hamed (Manager, Research Training Services) via nabila.hamed@rmit.edu.au.


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