Spare Parts Coordinator
7 hours ago
**Key Job Description:**
The role involves ensuring both external and internal customers are supplied with the correct parts in a timely manner, whilst maintaining high customer service standards at all times.
This position is a full-time opportunity to work in an exciting environment with incentives and staff discounts. It requires a flexible and energetic person to help take care of our clients.
Key duties will include liaising with customers, contractors as well as our staff, interpreting parts, receiving/receipting goods in, and when needed, back up to organising, picking, packing and dispatching of orders.
**Responsibilities Include:**
- Establishing & developing strong working relationships with both internal and external stakeholders across a range of business units
- To maintain a high level of coordination between internal staff, service technicians, contractors, customers and clients.
- To process customer's requests for parts effectively in a timely manner and follow up as required.
- Administration of client and order information into our computerised system, as well as generating reports.
- Being a primary point of contact for all incoming spare parts requests from internal and external customers.
**Required Skills And Qualifications:**
- Previous experience with spare parts
- Strong organisational skills
- Able to take initiative
- Problem solving skills
- Attention to detail
- Focused and committed to completing tasks successfully by their deadlines
- Able to work under pressure
- Excellent telephone, written and verbal communication skills.
- Excellent customer service skills and customer follow-up procedures.
- Be a methodical worker who has great attention to detail.
- Ability to work in all support aspects of service delivery Nationally including issuing work orders, quotations & logging faults into information management systems
- Be proactive, self-starter and reliable with an enthusiastic 'can-do' attitude
- Medium to high level of proficiency with Microsoft Office Applications with excel being essential.
- Able to demonstrate multi-tasking abilities, priority and Time Management in a team-work environment.
**Benefits:**
We offer a warm, collaborative culture with a focus on mentorship and a commitment to career progression.
As a second-generation family company, we understand that a business's people are its No. 1 asset. This is a unique opportunity for the right person to learn every aspect of our expanding business and become a part of our national team.
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