Disability Support Coordinator

3 weeks ago

Glen Iris, Victoria, Australia Hearth Support Services Full time
About Hearth Support Services

Hearth Support Services is a NDIS Registered Service Provider dedicated to delivering exceptional support services to individuals with disabilities.

Job Title: Disability Support Coordinator

We are seeking a highly motivated and experienced Disability Support Coordinator to join our team at our Glen Iris office.

About the Role

As a central point of contact for support workers and participants, the Disability Support Coordinator role is crucial to our organization's success. The successful candidate will ensure that participants, their family members, support workers, and all other stakeholders have a clear and consistent point of contact.

Key Responsibilities
  • Develop and maintain relationships between participants and their team of support workers
  • Assess participant needs and develop Hearth's support program
  • Report on participant progress and prepare submissions for NDIS plan reviews as required
  • Maintain relationships with support coordinators, house supervisors, and other external stakeholders
  • Coordinate staff rosters and resolve rostering issues
  • Accurate case noting and client reviews that reflect forward planning in line with the participant's NDIS plan
  • Compliance with Hearth policies and procedures to ensure a safe working environment and detailed incident reporting
Requirements
  • Minimum 2 years experience working as a Case Manager/Support Coordinator in community services, welfare support, disability support or social work
  • Understanding of the NDIS and the role of a Disability Support Worker
  • Strong administrative and communication skills, including case noting and report writing
  • Excellent time management and organizational skills
  • Strong interpersonal skills and high levels of resilience
  • Working knowledge of Microsoft office suite and employee rostering systems
  • Own car and driver's license
What We Offer
  • Join a rapidly growing organization with a warm and supportive culture
  • Small, fun, and supportive team
  • Flexible working hours and the option to work remotely
  • Opportunities for career development and progression to other roles at Hearth
  • Travel compensation, work laptop, and mobile phone provided

Please include a copy of your up-to-date CV in your application, along with a Cover Letter addressing the key selection criteria. We look forward to hearing from you.

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