Assistant Store Manager

1 day ago


Brisbane, Queensland, Australia Sephora Full time
About the Role

Sephora is seeking a highly motivated and experienced Assistant Store Manager to join our team in Chermside. As a key member of our store leadership team, you will play a critical role in driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Support the Store Manager in leading the team to achieve sales targets and improve customer satisfaction
  • Develop and implement strategies to drive business growth and conversion of sales
  • Drive a selling culture within the team to meet KPIs and promote Sephora's values
  • Consistently raise performance and capability of the team to support developing internal talent
  • Implement a continuous improvement mentality within the team and work in partnership with the wider team
Requirements
  • 2-3+ years' experience in retail/store line management
  • Passion for excellent client service and experiential retail
  • Previous retail management experience at a big box retailer or multi-site experience
  • Excellent organizational, analytical, and business management skills
  • Hands-on leadership style with a focus on motivating and coaching team members
  • Strong emotional intelligence, communication skills, and ability to influence team members at all levels
  • Flexibility to work weekends, before/after store hours, and evenings
About Sephora

Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. We have circa 27 stores across Australia and New Zealand, with a growing online platform and plans for expansion. We offer diverse store opportunities, a head office based in Sydney CBD, and a range of benefits including opportunities for personal development, gifted products, and paid parental leave.



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