Operations Manager
2 weeks ago
**Service Manager Role Overview**
We are seeking an experienced and motivated individual to lead our Service Department as a Service Manager. This is a challenging and rewarding role that requires strong leadership and communication skills, as well as a passion for delivering exceptional customer service.
**About the Role**
- Lead a small team of technical and administrative staff in the day-to-day operations of the Service Department.
- Develop and implement strategies to increase profitability and efficiency within the department.
- Build effective relationships with internal and external stakeholders, including manufacturers and customers.
**Key Responsibilities**
- Manage and motivate the Service Team to achieve excellent customer satisfaction and productivity levels.
- Oversee the maintenance and upkeep of all workshop equipment and ensure compliance with relevant regulations.
- Develop and implement training programs for all Service Staff to improve their skills and knowledge.
**Requirements**
- Minimum 5 years' experience in a similar role, preferably in the automotive industry.
- Strong leadership and communication skills, with the ability to motivate and manage a team.
- Excellent customer service skills, with a focus on building strong relationships with customers.
**What We Offer**
- A competitive salary package, including a retainer and commission structure.
- A company car and other benefits, such as phone and super.
**Location**
The role is located in a major centre in Southeast Queensland, offering a coastal lifestyle without the hectic city atmosphere. The town offers all services, including education, health, shopping, and sporting facilities, making it an ideal location for families and individuals alike.
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