Operations Manager

2 weeks ago


Bundaberg city centre, Queensland, Australia AUTOrecruit Full time
Job Description

**Service Manager Role Overview**

We are seeking an experienced and motivated individual to lead our Service Department as a Service Manager. This is a challenging and rewarding role that requires strong leadership and communication skills, as well as a passion for delivering exceptional customer service.

**About the Role**

  • Lead a small team of technical and administrative staff in the day-to-day operations of the Service Department.
  • Develop and implement strategies to increase profitability and efficiency within the department.
  • Build effective relationships with internal and external stakeholders, including manufacturers and customers.

**Key Responsibilities**

  • Manage and motivate the Service Team to achieve excellent customer satisfaction and productivity levels.
  • Oversee the maintenance and upkeep of all workshop equipment and ensure compliance with relevant regulations.
  • Develop and implement training programs for all Service Staff to improve their skills and knowledge.

**Requirements**

  • Minimum 5 years' experience in a similar role, preferably in the automotive industry.
  • Strong leadership and communication skills, with the ability to motivate and manage a team.
  • Excellent customer service skills, with a focus on building strong relationships with customers.

**What We Offer**

  • A competitive salary package, including a retainer and commission structure.
  • A company car and other benefits, such as phone and super.

**Location**

The role is located in a major centre in Southeast Queensland, offering a coastal lifestyle without the hectic city atmosphere. The town offers all services, including education, health, shopping, and sporting facilities, making it an ideal location for families and individuals alike.



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