Retail Experience Manager

6 days ago

Darwin, Northern Territory, Australia beBeeLeadership Full time $60,000 - $80,000
Customer Experience Leader

We are seeking a highly motivated and results-driven Customer Experience Leader to join our retail team. As a key member of our management team, you will be responsible for leading and motivating your team to deliver exceptional customer experiences.

About the Role

In this challenging and rewarding role, you will work closely with the Store Manager to lead, motivate, and inspire your team, ensuring operational excellence and exceptional customer experiences. You must have a genuine interest in learning and growing your skills in the automotive industry.

Key Responsibilities
  • Lead and develop a high-performing team to achieve business objectives
  • Drive performance through setting clear expectations and leading by example
  • Provide excellent customer service and support to customers
  • Develop and maintain strong relationships with colleagues and external partners
Skills and Qualifications
  • Proven experience as a Store Manager or Assistant Store Manager in a retail environment
  • Strong leadership skills with a passion for developing and mentoring a team
  • Excellent communication and interpersonal skills
  • A customer-first mindset with a focus on delivering outstanding service
Benefits
  • Competitive salary package
  • Career progression opportunities within a market leader
  • Ongoing training and professional development
  • Supportive and collaborative team culture

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