Senior Food Service Manager

1 week ago


Marsden Park, Australia Ikea Full time

About this role

This is a unique opportunity to lead a small hospitality team in a large warehousing environment within IKEA Distribution Centre at Marsden Park.

As a Restaurant Operations Manager, you will be responsible for driving the Food department to provide a seamless food offer to co-workers, onsite visitors, and contractors.

Main responsibilities

  • Lead and coach the operations team to optimise and develop the IKEA Food business.
  • Manage the recruitment, retention, performance management, succession planning, and competence development of your team.
  • Secure processes and procedures to ensure quality of food, food safety, excellence in operations, and reduce waste.
  • Implement global and national compliance standards, managing the food supply chain and range competence within the department.
  • Oversee day-to-day operations, including inventory management and ordering of supplies.
  • Design menus, ensure quality, and an appealing range presentation to secure an irresistible food offer.

Requirements

  • Passionate about creating an unforgettable customer experience through love for food, products, and service delivery.
  • An experienced and inspirational leader who can bring out the best in your team and develop growth in people.
  • Exceptional communication and interpersonal skills with demonstrated experience communicating across all levels of the business and internal/external stakeholder management.
  • Great attention to detail to ensure a high standard of work is produced with prior experience in managing costs, budgets, and resources/rosters.
  • Knowledge of food safety and HACCP guidelines with excellent awareness of food safety, hygiene, WHS, and manual handling standards.


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