Customer Success Advocate

About DubberWe empower businesses to unlock the value in every conversation through our cutting-edge conversation platform. Used by leading communication networks worldwide, our products enable seamless interactions and drive business growth.We're seeking a Customer Success Advocate who can deliver positive outcomes for customers. The role will require...

Key ResponsibilitiesAction escalated support cases to provide customer resolutions within agreed service level agreements, advocating customer needs to effectively prioritise support ticket resolution.Responsible for maintaining and enhancing customer satisfaction levels, ensuring quality service is provided consistently.Contribute to frameworks and internal...

At Lucid, we're the leader in visual collaboration. Our teams see and build the future from idea to reality. We hold true to our core values: innovation, passion, excellence, individual empowerment, initiative, ownership, and teamwork over ego. Diversity is valued and an inclusive culture is fostered for everyone.We offer a hybrid workplace promoting a...

About the Role:We're seeking a skilled Renewal Manager to drive customer success and retention in their region. As a Renewal Manager, you'll own the entire software renewal sales cycle, focusing on achieving the Annual Revenue Quota and enhancing customer satisfaction.Your responsibilities will include interacting directly with customers and partners,...

OverviewWe are a business planning and analytics company that helps companies achieve their goals by turning complex data into actionable insights.As a CUSTOMER SUCCESS CONSULTANT, you'll play a critical role in ensuring our customers get value from their investment in Phocas. Your primary purpose will be to retain our customers, turn them into advocates for...

At Podium, we empower local businesses to thrive with a comprehensive platform and outcome-driven AI employees that convert leads into paying customers. Our mission is to arm every business owner with the tools they need to succeed.Recognized for our innovative approach, Podium has been featured in prestigious publications such as Forbes' Next Billion Dollar...

**The Opportunity**At the Fitness & Lifestyle Group, we offer a unique opportunity for Member Support Consultants to make a real difference in people's lives.As an MSC, you'll be responsible for building and maintaining a thriving membership base at our Ringwood club, inspiring members to achieve their wellness goals.About the ClubWe're a premium fitness...

OverviewLucid Software is the leading provider of visual collaboration solutions, empowering teams to bring their ideas to life. We're a hybrid workplace that values diversity and inclusivity, with a strong focus on innovation, passion, and teamwork.About the RoleWe're seeking an experienced Customer Success Specialist to join our team in APAC. As a key...

BenefitsWe promote advancement opportunities across the organization to help you meet your career goals. We have training programs to help you develop the skills required to be successful in your role. As we operate on a follow-the-sun model, with Support Engineering sites located globally, there is no after hours on-call or mandated overtime in this role.We...

Key ResponsibilitiesAs a Customer Experience Advocate, you will be responsible for providing exceptional customer experiences through phone and email support. You will be an integral part of our Customer Service team, working closely with colleagues to ensure that our customers receive the highest level of service.Your key responsibilities will include...

Job Overview:At ROLLER, we're committed to creating seamless experiences for our customers. As a Product Manager, you'll play a critical role in shaping our products and driving business growth.Your primary focus will be on developing strategic plans that drive customer satisfaction and business growth, using data to inform your decisions and drive action....

Easygo is seeking a dedicated Global Customer Advocate to join our team. As a Turkish speaking customer service representative, you'll be the friendly face of our online casino, responsible for building and maintaining relationships with our amazing players.About the Role:Provide exceptional customer service and personalized attention to our players.Keep...

As a Customer Experience Advocate, you'll play a key role in improving customer experiences across the Retail Division. You'll work closely with multiple stakeholders to analyse complaint data for trends and root causes, and lead initiatives to improve products, services, and customer experiences.About the RoleThe role requires strong leadership,...

nCino is a leading cloud banking platform that offers exciting career opportunities for individuals who want to make a difference in the industry.Job Profile OverviewThe Customer Success Director will be responsible for ensuring the success of a small portfolio of nCino's customers. This involves driving customer adoption and success by providing advice,...

About UsWe're Bupa, a leading health insurance provider dedicated to helping people live longer, healthier lives. Our team is passionate about delivering exceptional customer experiences and promoting wellness in our communities.Job DescriptionWe're seeking a Customer Benefits Advocate to join our team. In this role, you'll work closely with customers to...

At TeleTech Holdings, Inc., we are committed to delivering exceptional customer experiences in the automotive industry. As a Customer Experience Advocate, you will play a vital role in guiding customers throughout their journey, from initial inquiry to resolution.About Our Team:Vibrant Culture: Our company values diversity and inclusivity, fostering a...

nCino is a cloud banking leader offering exciting opportunities for individuals who want to make a meaningful impact.Job Profile OverviewThis Customer Success Coordinator role plays an essential administrative part in driving follow-up conversations between customers and internal cross-functional teams, like Project, Sales, and Product. As a trusted advisor,...

Job SummaryCulture Amp is seeking a highly skilled Product Support Specialist to join our team, supporting customers worldwide. This role requires strong technical expertise, excellent communication skills, and the ability to navigate complex customer issues.Key ResponsibilitiesYou will be responsible for:Serving as the primary point of contact for customers...

We are seeking a skilled Account Manager to join our team in Brisbane. In this role, you will be responsible for managing and growing existing client relationships, as well as identifying new business opportunities within our allocated portfolio.About the CompanyELMO Software is a leading provider of innovative HR technology solutions, proudly serving over...

This is a Customer Success Manager role with one of the leading companies in AU right now -- Auror -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.More About the Role at Auror ## **Description** **About Auror** At Auror, we're empowering the retail industry to tackle theft and Organised...