Customer Success Advocate

About DubberWe empower businesses to unlock the value in every conversation through our cutting-edge conversation platform. Used by leading communication networks worldwide, our products enable seamless interactions and drive business growth.We're seeking a Customer Success Advocate who can deliver positive outcomes for customers. The role will require...

Key ResponsibilitiesAction escalated support cases to provide customer resolutions within agreed service level agreements, advocating customer needs to effectively prioritise support ticket resolution.Responsible for maintaining and enhancing customer satisfaction levels, ensuring quality service is provided consistently.Contribute to frameworks and internal...

At Lucid, we're the leader in visual collaboration. Our teams see and build the future from idea to reality. We hold true to our core values: innovation, passion, excellence, individual empowerment, initiative, ownership, and teamwork over ego. Diversity is valued and an inclusive culture is fostered for everyone.We offer a hybrid workplace promoting a...

About the Role:We're seeking a skilled Renewal Manager to drive customer success and retention in their region. As a Renewal Manager, you'll own the entire software renewal sales cycle, focusing on achieving the Annual Revenue Quota and enhancing customer satisfaction.Your responsibilities will include interacting directly with customers and partners,...

About KnowBe4We are the leading provider of security awareness training and simulated phishing platform. Our goal is to empower organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Our team values radical transparency, extreme ownership, and continuous professional...

OverviewWe are a business planning and analytics company that helps companies achieve their goals by turning complex data into actionable insights.As a CUSTOMER SUCCESS CONSULTANT, you'll play a critical role in ensuring our customers get value from their investment in Phocas. Your primary purpose will be to retain our customers, turn them into advocates for...

Karbon is committed to delivering exceptional customer experiences. To achieve this, we're seeking an experienced Karbon Customer Advocate to join our team.In this role, you'll be responsible for working closely with our customers to understand their needs and preferences, and developing solutions to meet those needs.The ideal candidate will have a strong...

In this mid-senior level position, you will be responsible for delivering exceptional customer experiences as the primary point of contact for customer inquiries. You will provide expert technical support via various communication channels, ensuring customers get the most out of Firmable's platform.As a key member of our team, you will troubleshoot issues...

At Podium, we empower local businesses to thrive with a comprehensive platform and outcome-driven AI employees that convert leads into paying customers. Our mission is to arm every business owner with the tools they need to succeed.Recognized for our innovative approach, Podium has been featured in prestigious publications such as Forbes' Next Billion Dollar...

**The Opportunity**At the Fitness & Lifestyle Group, we offer a unique opportunity for Member Support Consultants to make a real difference in people's lives.As an MSC, you'll be responsible for building and maintaining a thriving membership base at our Ringwood club, inspiring members to achieve their wellness goals.About the ClubWe're a premium fitness...

OverviewLucid Software is the leading provider of visual collaboration solutions, empowering teams to bring their ideas to life. We're a hybrid workplace that values diversity and inclusivity, with a strong focus on innovation, passion, and teamwork.About the RoleWe're seeking an experienced Customer Success Specialist to join our team in APAC. As a key...

Key ResponsibilitiesAs a Customer Experience Advocate, you will be responsible for providing exceptional customer experiences through phone and email support. You will be an integral part of our Customer Service team, working closely with colleagues to ensure that our customers receive the highest level of service.Your key responsibilities will include...

Job Overview:At ROLLER, we're committed to creating seamless experiences for our customers. As a Product Manager, you'll play a critical role in shaping our products and driving business growth.Your primary focus will be on developing strategic plans that drive customer satisfaction and business growth, using data to inform your decisions and drive action....

Easygo is seeking a dedicated Global Customer Advocate to join our team. As a Turkish speaking customer service representative, you'll be the friendly face of our online casino, responsible for building and maintaining relationships with our amazing players.About the Role:Provide exceptional customer service and personalized attention to our players.Keep...

As a Customer Experience Advocate, you'll play a key role in improving customer experiences across the Retail Division. You'll work closely with multiple stakeholders to analyse complaint data for trends and root causes, and lead initiatives to improve products, services, and customer experiences.About the RoleThe role requires strong leadership,...

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there's still an exciting journey ahead. Join us at the heart of trust.Overview:We are part of a growing industry where we have conquered the global market, and now due to expansion, we are looking for a Customer Success...

nCino is a leading cloud banking platform that offers exciting career opportunities for individuals who want to make a difference in the industry.Job Profile OverviewThe Customer Success Director will be responsible for ensuring the success of a small portfolio of nCino's customers. This involves driving customer adoption and success by providing advice,...

About UsWe're Bupa, a leading health insurance provider dedicated to helping people live longer, healthier lives. Our team is passionate about delivering exceptional customer experiences and promoting wellness in our communities.Job DescriptionWe're seeking a Customer Benefits Advocate to join our team. In this role, you'll work closely with customers to...

At TeleTech Holdings, Inc., we are committed to delivering exceptional customer experiences in the automotive industry. As a Customer Experience Advocate, you will play a vital role in guiding customers throughout their journey, from initial inquiry to resolution.About Our Team:Vibrant Culture: Our company values diversity and inclusivity, fostering a...

nCino is a cloud banking leader offering exciting opportunities for individuals who want to make a meaningful impact.Job Profile OverviewThis Customer Success Coordinator role plays an essential administrative part in driving follow-up conversations between customers and internal cross-functional teams, like Project, Sales, and Product. As a trusted advisor,...